Business Hours Phone

(909) 585-2565

After Hours Phone

(909) 585-2567
Big Bear Lake Spring
WELCOME TO BIG BEAR CITY CSD
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The Customer Service department of the Big Bear City Community Services District strives to provide the best possible service for our customers.

Clean Water
KEEPING OUR WATER CLEAN
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Providing quality water to the customers of Big Bear City Community Services District is important to us.

Solid Waste Recycling
SECURE TRASH GUIDELINES
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Big Bear City Community Services District has been providing trash collection services to the public for over 45 years.

How may we help you?

The customer service department is available to provide you with any assistance needed in doing business with the C.S.D. On this page you will find many helpful links to information and down-loadable forms for your convenience. Should you need personal assistance we are just a phone call away or walk in service is available at our business office during regular business hours.

Customer Service Announcements

Water Conservation Rebate Programs

Water Conservation rebates are available to CSD water customers using District water supplies as their primary indoor and outdoor water source. Toilet Replacement Rebate • Replace your existing toilet with a new toilet and get a credit towards your next water bill. • Existing toilets must have a gallon per flush (GPF) rating of 1.6 or more. • New...
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Community Clean-Up Day and Electronic...

The Big Bear Community Services District Solid Waste Department has announced that they are holding three (3) Community Clean-Up Days in 2024. The events will be held on April 20th, July 13th, and October 19th, from 9:00 am to 2:00 pm at the Big Bear City CSD Paradise Maintenance Yard at Paradise Road and 417 Grenfall Lane in Big Bear City. For...
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Stage 2 Water Restrictions are Still...

Since Monday, May 4, 2015 the CSD Board of Directors voted to implement mandatory Stage 2 Water Restrictions. Due to current water conditions, Stage 2 Water Restrictions continue to this day. As well as the restrictions cited below, voluntary reduction of domestic use is recommended at all times. Stage 2 Water Restrictions are Still in Effect:...
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Featured Articles

Bear Valley Basin Groundwater Sustainability Plan

After several interactive workshops, agencies and local stakeholders have provided...

Replenish Big Bear launches educational project website

Replenish Big Bear launches educational project website BIG BEAR — The water...

Call Or Click Before You Dig

Buried utilities can exist just about anywhere on your property - hence the...