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About Us

about us

The Customer Service department of the Big Bear City Community Services District strives to provide the best possible service for our customers. The Customer Service department provides support for our water, sewer, trash and fire customers. Our customer service office is available Monday through Friday, 7:30 a.m. to 4:30 p.m.
Our responsibilities and services include the following:

  • Answering phone calls
  • Taking payments
  • Generating bi-monthly water bills
  • Selling new water and sewer connections and permits
  • Dumpster rentals
  • Taking requests for Fire department plan review

We look forward to meeting all your customer service needs!